Took car in for dashboard alert for engine oil change and scheduled an appointment. I brought it in the day before so maintenance would have and could do anytime on appointment day but they called the same day I took it in and said it was ready because they had a little down time to do it! I was delighted of course. Staff is exceptional.... friendly, courteous and knowledgeable. I am happy with Durands and that���s why I continue staying with them.