Customer Reviews

excellent service writers always willing to go above and beyond

The guy was very polite. They took my truck in on time and it was finished when they said it would.

I think everyone is great. Always a positive experience. I made my husband switch over the service on his Nissan this year and he even commented that the customer service is so much better at Durand.

They are so well worth the trip from CT to MA for any and all services. They are friendly and so dependable with my vehicles. Would Highly Highly recommend Durand Chevrolet to all who look to purchase a CHEVROLET or GMC VEHICLE. Thank You Durand for being such a courteous - friendly - dependable dealership with awesome service department as well.

Waiting room is clean and very customer friendly, and employees were also helpful and friendly.

Service was timely, representative was polite, service was explained fully

Very pleasant, totally transparent with information, and good coffee!

I needed a new sticker for my car. I brought it in and had a short wait until they could take my car. However it wasn't long when they told me my car was ready and everything was fine. Thank you

As always the service department is friendly, accomodating, and efficient. I highly recommend them.

Great service for oil change and tire rotation.

The entire Durand family manage to create a comfortable environment for the customer. Have a great day. Paul.

Great experience all the way trough the buying process. Total pros.

All my experiences with Durand especially in service have been wonderful. It���s a welcomed change to previous experiences in prior years with other dealerships. They���re friendly, professional and upfront. Ray the manager in services is just fantastic he is responsive, very helpful , and always has a wonderful attitude and great sense of humor. As someone who is a director , I hope that this doesn���t go unnoticed and he gets recognition

Dropped the car off for 4 new tires and alignment. Unfortunately one of the mechanics became ill during the day and they called to ask if they could keep the car til morning and promised it would be done first. They did exactly as they promised and I picked up the vehicle right after they completed the work. The little extra I received for the inconvenience to me was very appreciative. Thank you Durand Chevrolet and especially to Ray in service.

FANTASTIC - WHAT MORE CAN I SAY. SERVICE WAS EXCELENT. THEIR RECOMMENDATIONS WERE RIGHT ON.

Always great!

Was having a transmission issue. Got my appointment quickly. Dropped it off got a call with an estimate within 2 hrs. Gave the ok, was done the next day. Everything was good!

Perfect

Excellent service, as always.

Ray and Matt are the best!