Matt and Josh (the Service Advisors) were excellent, as always. They remember my name, address me as an equal (even though some of the present day maintenance issues are way above my head). The Service Tech who examined my truck called me by first name, which is always appreciated. Some people may like more formality but I, even though I'm older and an Attorney, want informal and friendly. I will continue to service my truck exclusively at Durand Chevrolet for as long as I own it.
The experience was excellent.. They checked what I needed done to be sure nothing was missing. When all was done they went over the work order again & then advised me that nothing else had to be done that time.
I had requested a check of my car because I'm getting ready to take it on a long trip. The service dept. checked everything & told me the car was in good shape & didn't need any work other than an oil change & tire rotation. It's nice to know that this service dept. is honest. I have been going here for 5 years for service work on my 2010 Chevy Equinox and have always had a great experience.