We have brought our new 2019 Equinox in for its 90 day check-up and to have our recently purchased rain guards installed. During the installation, the Shop technician noticed that there were hairline fractures on the units. The Service Advisor called us to let us know that he took the initiative to order new rain guards to replace the damage units. This saved us the time to do this ourselves.
The service representative, Joshua Claffin, is always polite and courteous. I hate spending money on repairs for my two year old Tahoe, but he delivers news of its service needs clearly. Work has been performed to satisfaction. The shuttle service is a plus. Keep up the good work!
Durand Chevrolet has a great team very professional Gary and Sal where great to deal with they made the purchase very easy and comfortable. At the end The own of Durand came out to say thank you. To me that mean alot it shows class and appreciation .
I want to profit this occasion to say a great thanks to the service advisor Matt M. And his work team for the Monday repair service. My car was broken down & I had an emergency, even I didn't have any appointment & the garage was really busy but they created a way to rescue me. It was amazing. Thanks to Durand Chevrolet.
Our sales associate Brain was fantastic! He provided us with plenty of time to review, test drive, and talk about the vehicle prior to purchase. My husband and I never felt pressured to make a decision too quickly and were provided with all the necessary information about the used vehicle before purchase. They also gave us an honest and acceptable value for our trade compared to many other dealers. Their finance associate Joe was personable and explained all of the paperwork. I appreciated the time he took to answer all of our questions. Upon pick up Brain took great care in explaining all of the details of the car and ensuring everything was as we discussed. Having spent time at several other dealerships, I felt very comfortable throughout the entire process!