I brought my Traverse in for regular maintenance and State Inspection. During inspection, Javier (the tech) discovered minute cracking on the inside wall of my front tire, near the bead line. This could have been a disastrous blowout at speed. His attention to the inspection process saved me from a major issue and possible injury. This is the kind of service I've come to expect from Durand and I highly recommend them to anyone needing quality work.
Larry the salesman really took the time to address all my needs when finding and purchasing a new 2020 2500hd Duramax. He was friendly, non pressuring and was very attentive to what I needed. Once I had a potential truck picked out, the negotiations went very smoothly. Mr. Durand himself personally helped pen a deal I was happy with in the end. They have even contacted post purchase to ensure I am happy with the new rig.
I had an appointment at 8 am to change oil and rotate tires. It wasn't done until after 10:30. What is the point of making an appointment? With the resources you have it could have been done 5 times in that time period. Probably won't be coming back.