The staff in the service department that I have contact with are extremely good at their job. I always feel respected and comfortable with the work being done. It means a lot to me as a woman not to be talked down to. They are sincere and engaging.
Ray did an awesome job of making us feel comfortable with the entire process. High fuel pressure fuel pump was replaced same day we dropped it off. Definitely not the stereotypical dealership experience. We are extremely satisfied.
Love the dealership. I love the Family like atmosphere. Durand Chevrolet does everything they can to keep you coming back. Service, Sales, Parts, Finance, Office, Owner... All very friendly and helpful in every way. Thank you. Steve B.
The Durand Chevrolet staff consistently demonstrate remarkable customer service. The Service Department staff are honest, friendly, knowledgeable and professional. I have been a loyal customer for over twenty years and wouldn���t go anywhere else to purchase a vehicle or service it. Time and time again, I witness how customer focused they are. They deserve to be recognized for their superb service!
I brought my Chevy Malibu in for oil change service, and I had a very positive experience, I was helped by Service Advisor, Matt Mastrogiacomo, and he was very friendly, courtesy and professional. I certainly won't hesitate to return to Durand Chevrolet when my car needs additional service.