Customer Reviews

The battery on our 2019 Chevrolet Equinox was dead and we brought our car into Durand for service. The service Tech (Ray) was extremely helpful in explaining the issues and had the service department perform an extensive test on not just the battery but the entire charging and electrical system. After it was determined that the battery was OK they fully charged the battery and performed the balance of the scheduled maintenance. Ray took the time to explain all the test and responded to our concerns and answered all of our questions.

GREAT

Everyone I dealt with was very professional. I came away confident that my car had been serviced properly. No one attempted to sell me unnecessary service.

Every vehicle I have purchased in the last 20 years has been at Durand Chevrolet. And every time I go there, I see the same people. That is an enormous comfort and creates a level of trust when bringing a vehicle in for service. I would (and have) highly recommend Durand Chevrolet to anyone looking to purchase a new or used vehicle.

I feel they all do a good job.

I have a bad experience at another Chevy dealership service department. Durand has been wonderful , I have no complaints at all.

quick and great service

I brought my vehicle in to have a noise in the front end investigated. After a thorough investigation they determined that there was nothing wrong with the front end / steering components. In fact they determined that the car was in excellent shape. But they also looked at other parts of the car and noticed that the rear brakes were terribly worn and needed to be replaced. This thoroughness saved me from further damage and possible brake failure while driving. This level of service is one reason I always use Durand to service my vehicles over the years. The service team is excellent.

My salesman Stephen was amazing. Made the process easy and painless. I have already referred him and the dealership to many people

DURAND CHEVROLET IS THE BEST , ALL THE SERVICE GUYS KNOW WHAT THEY ARE DOING , I ALWAYS ASK FOR JOE DORAZIO AND TALK TO HIM ABOUT MY AUTOMOTIVE QUESTIONS . DURAND CHEVY IS NUMBER 1 .

Matt in service was awesome. Got my vehicle in for service quickly and took care of my payment with a voucher from my earned points.

Everyone contributes to creating a comfortable welcoming setting.

Service was done professionally and staff was friendly.

as usual everything was efficient an well done on time.

Service was done promptly at the time of the appointment. Service was friendly and efficient.

Great

Good ser

Very friendly and helpful

I had messed up my appointment day and actually went a day late. The staff still took my truck and had it fixed in a few hours! Great service

Freindly staff, waiting area and workstation clean and functional. Service rep thorough in explaining recomendations and not pushy about getting maintenance items completed by a certain time.