Customer Reviews

Joe was very professional every step of the way. Going above and beyond to ensure we felt like his top priority.

Five star service as usual.

It was great!

Excellent Staff

Matt is extremely professional and took care of my car and always does. He is a true asset to Durand

Great people and atmosphere! Very informative and social. Great service team at Durand.

Friendly, fast and thorough service.

I've found the service dept to be very professional and willing to work with you on scheduling service.

No issues

Came in early. They got the job done efficiently and I was on my way. Great Job!!

Everyone there is really polite and more than willing to help you with anything you need

great service every time! easy to schedule appointment with service department. Convenient drop off and pick up.

Larry is a good man very helpful nice job being honest. Larry made buying an easy thing. You should keep him around.

I had inquired about leasing a Silverado, Gary L. was more than accomodating and very helpful in getting me into a truck that I really liked. During these times everyone at Durand was very professional and helpful, easy paperwork signing process and vehicle pick up. Will use them again in the future.

Hands free issue. Durand figured out it was my phone. Told me to update and if thst didn���t fix problem. They would call engineering

From the time I walked through the door for my appointment I was greeted with such a positive. No wait time and your customer service representative who waited on me was a positive.

I discussed with Matt the Service advisor what services were due on my vehicle and while it was being serviced by the technician Sam, I was informed that my rear brakes were getting worn down and I could wait a bit longer but I decided to have them done now while the vehicle was already being serviced for other maintenance. I am happy that they brought it to my attention and got the job done that day.

As usual their Service Department was prompt and professional. The staff is very friendly and also professional. When ever I need service to my vehicle I find it comforting to wait while it is being serviced.

I only needed to get my car inspected this time, but since I bring my Equinox to Durand for regular service all the time, I thought I would get the inspection done there also. I haven't been driving much due to the current pandemic. I'm always greeted pleasantly and professionally. It's always a great experience coming in to Durand for service, even if it's only for something as simple as getting an inspection sticker. Keep up the good work!

The service team always takes good care of me.